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Privacy
We do not share, give, or sell customer information to anyone. Any information obtained from this website is for Pearson's USL&J Supply's internal use only. We do not send unsolicited email.

Ordering
Orders can be placed in the following manner:
1. Our secure ordering system through PayPal.
2. Toll free phone: 877-765-7787
3. Fax: 916-334-2077

Payment methods
Visa, American Express or MasterCard credit cards, cashiers checks or money orders.
International order payment methods are determined on an individual order basis.

Secure Information Form  ???????????????????
SSL Secure Server - 128 bit encryption
Sensitive information can be sent to us using our Secure Information Form.

Shipping Methods??????????????????????
Primary shipping methods are UPS and the US Postal Service. We reserve the right to use a comparable shipping method when necessary to have a product shipped directly from a manufacturer. Alternate shipping methods may include Airborne and ground freight services.

Minimum Orders
$15.00 minimum order.

Prices
We keep our website prices and content as current as possible. Should a pricing error be found while filling your order, we will contact you for approval before processing your order. All prices are subject to change without notice. Pearson's USL&J Supply is not responsible for typographical errors or omissions.

Back Orders
If an item is out of stock, it will be back ordered for you. No additional shipping charges will be applied for back ordered items. Items under $10.00 will not be back ordered and must be reordered. Back ordered items will be shown on your invoice.

Damaged Shipment
If you receive an order that is damaged in transit, you must contact the delivering carrier and then notify us so we can file a claim. Save all cartons and packaging material until inspection of damage is made by carrier.

Return Policy
All products can be returned for store credit or exchange. Product must be returned in original packing and be undamaged. Returns must be with a return authorization number which can be obtained by contacting us. Should you wish to return an item(s), please call 877-765-7787 during regular business hours for a Return Authorization Number. Return shipping cost and insurance is the customers responsibility. A copy of your invoice must be included with your return. We do not credit or refund shipping charges. Items must be returned within 30 days of invoice. A 15% restocking fee will be charged for items returned after the 30 day period.
Books, opened software and special order items are not returnable.

Questions
Questions regarding stock status, pricing, product information etc. can be directed to our sales department at 877-765-7787.


Contact Information
Pearsons U.S. Lapidary & Jewelers Supply, Inc.
5523 Hemlock Street
Sacramento, CA 95841

Store Hours
Tuesday-Friday : 10am-6pm
Saturday :10am-5pm
CLOSED : SUNDAY and MONDAY

Open To the Public - Mail Orders Welcome
For information please call: (916) 331-2086
Toll Free Mail Orders ONLY: 1-877-ROKS-R-US (765-7787)
Fax: (916) 334-2077
Email: sales@pearsons-uslj.com

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We welcome questions or comments about this web site: pearsons@pearsons-uslj.com
Copyright 2004 Pearson's U.S. Lapidary & Jewelers Supply, Inc.